TERMS AND CONDITIONS:- 1. DEFINITIONS:-
1.1 online platform: www.wernerwessels.com
1.2 the customer: you, the end user using the online platform to purchase a product / products;
1.3 designer: will depend on the designers contracted by WWC from time to time;
1.4 product: dresses, jackets, coats, shirts, skirts made for the specific month;
1.5 delivered: hand to hand courier. It may be delivered by the courier company to any person at the shipping address elected by the customer, after receipt of a notification by the particular designer that the product has been handed to the courier company provided that the customer be furnished with the tracking number;
1.6 courier company: any company elected by a designer;
1.7 WWC: Werner Wessels Collective;
1.8 the Company: Werner Wessels (Pty) Ltd who is the exclusive owner of WWC which registered address situated at Office 203, Edward 3 Building, Edward Street, Tygervallei
1.8 days: Monday to Friday, excluding Saturdays, Sundays and public holidays. 2. INTRODUCTION
WWC is an online platform, which the customer must access from any mobile and/or desktop and from which the customer can order a designer product, pay for it and have it delivered to him/her/it by courier. 3. PRODUCTS AND AVAILABILTY
The Customer acknowledges and agrees that the WWC range is exclusive range of products and that only five (5) orders of each product will be custom made as per each customer’s measurements. Hence, you agree that the stock is limited to only 5 (five) order per product. 4. PURCHASING OF PRODUCTS
The online platform allows you to place electronic orders for one or more of the products on offer as advertised on the online platform from time to time. A contract between you and the Company only comes into effect after completion of the registration form, election of the product and payment thereof has been received by the Company Payment will be deemed to be received once you receive a “payment successful notification” immediately after such payment was made. 5. CANCELLATION POLICY
WWC reserves the right to refuse processing of payment for any order and/or to cancel any purchase made (whether partially or completely), with given written notice to you. The Company will reimburse you if you have paid for the cancelled product. You have the right to return defective products purchased within 7-days of the order being delivered to you. The product will them be inspected and if found that the product has been worn of used or damaged, you will not be reimbursed. 6. PRICING
Pricing of each product will be as advertised on the online platform. 7. DELIVERY
Delivery will take place by means of courier, at the cost of the customer within the month of purchase. The company does not deliver to a postal address but only to the the shipping address elected on the registration page of the online platform; Delivery time will depend on the designer and product and you agree to grant the designer reasonable time to custom make and deliver your chosen product.
Delivery will take place Monday to Friday between 08:00 to 17:00. No delivery on weekends and public holidays. Delivery will be deemed to be completed as soon as the parcel is accepted by you and/or any individual at the nominated shipping address. It is your responsibility to ensure that you collect the parcel. Nor the designer nor the Company cannot be held responsible if the parcel is delivered to the correct shipping address but does not reach you. You and/or the receiver of the parcel have the right to refuse delivery if it seems that the parcel has been damaged and/or opened.
If a parcel cannot be tracked by the designer, the Company or you, an email should be send to email@example.com
. If the parcel is found it will be re delivered via the delivery clause. If the parcel appears to be missing and declared lost by the Company, the Company will notify you via email and reimburse you. 8. MAKING A PAYMENT
Our methods of payments is by way of PayFast or EFT Payment via EFT
– payment must be made immediately; else your order will not be placed. You must use your order number and surname as reference to ensure that the Company process the order speedily. Payment via PayFast –
Paying by credit card
WWC accepts payments made by Visa and MasterCard Credit Cards.
. 9. DEFECTIVE ITEMS, RETURNS AND REIMBURSEMENT
Orders must be returned, by the same method it was received, to the designer within 7 (seven) days of delivery, if you are dissatisfied with your product due to any defect. Failing which, it will be construed as your acceptance of the product as final and correct and no return will be accepted after the expiry of the seven (7) days. 10. INDEMNITY
the Company is adhering to the Applicable Laws of South Africa relating to sale of goods to a customer via an online platform. The Company cannot be held liable for any losses you may suffer as a result of your usage (non usage) of the online platform. The Company gives no guarantee whether implied or otherwise that the services offered by this online platform is without any defects. Should you pick up on any fault, we urge that you kindly make contact with us via email to firstname.lastname@example.org
. 11. CHANGES TO TERMS & CONDITIONS (T&C’S)
The Company, may at any time and at its own discretion change/vary these terms and conditions. It is your responsibility to ensure that you have read and understood our T&C’s every time you purchase through the online platform. By using the online platform, placing orders and purchasing any product you agree that you have accepted, understood and agree to these T&C’s. 12. ALTERNATIVE DISPUTE RESOLUTION
Should any dispute arise of whatsoever nature, you agree that such dispute must be resolved by means of mediation. An aggrieved Party (the party who is unhappy) may require that the dispute be referred, without legal representation, to mediation by a single mediator. The mediator shall be selected by agreement between the Parties, or, failing such agreement, by making application to DISAC for an appointment. The costs of the mediation shall be borne equally by the Parties; 13. COPYRIGHT AND OTHER INTELLECTUAL PROPERTY
Any and all copyright relating to the website, including these terms and conditions, is held by the Company, its directors and shareholders. All rights not expressly given are reserved. You may download, view and print content from this site only for private and non-commercial ends. The Company is unable to edit or screen all content on the site, and will not be held accountable for illegal, libellous or obscene content. We urge that you make contact with us on email@example.com
as soon as you see something similar.
All content, trademarks and data on this website, including but not limited to software, databases, text, graphics, icons, links, private information, designs and agreements, are the property of the Company. Hence it is protected by the Laws of South Africa.